Global Industrial Cooling Solutions: TMS Group’s International Service Network

Today, industrial cooling has evolved from a field that responds only to local requirements into an engineering discipline applied across geographies and managed in accordance with international standards. Especially for companies with multi-location production operations and large-scale industrial investments, the global reach of a solution partner has become as decisive as its technical capability.

Developing systems that deliver sustainable performance in different countries requires engineering experience, local adaptation, and a strong service organization to work together. This structure calls for a comprehensive approach that covers not only product supply but also project management, technical support, and long-term service continuity.

TMS Group combines its experience in industrial and process cooling with its international operational capabilities, providing a strong structure for delivering solutions on global projects. Through its Istanbul-based organization, offices in Europe, Brazil, Norway, the MENA region, and other locations, and its broad representative network, TMS Group aims to provide services across different geographies with the same quality-driven approach.

TMS Group’s International Service Network

Providing global solutions in industrial cooling is not limited to product export alone. Establishing an organizational structure capable of delivering sustainable service across different geographies forms the foundation of this process.

Headquarters and Regional Offices

TMS is headquartered in Istanbul, where engineering, production, and project management processes are coordinated. In addition, offices located in different regions enable faster response to local requirements:

• Netherlands Office: On-site coordination and technical support for European projects

• Norway Office: Support and management for field applications in Northern Europe

• Brazil Office: Local service capability in the South American market

• Dubai Office: Local service strength across the Gulf countries

This structure makes it possible to manage projects not only from the headquarters, but also from locations closer to the field.

Representative and Business Partner Network

TMS has a representative and business partner network in 12 countries worldwide. This network offers a service structure covering sales, technical support, service, and project processes.

Support provided through local business partners is not limited to the relevant country; it also enables service delivery to surrounding regions. As a result, faster, more effective operations can be carried out on global projects.

Global Coordination and Supervision

International projects may involve different technical requirements and certification needs. In such cases, TMS provides supervision support through its central teams or business partners, helping projects progress in line with the defined standards.

Engineering and Technical Support in International Projects

Success in global projects is achieved not only through the selection of the right equipment but also through project-based engineering and effective technical support.

Project-Based Engineering Approach

Each facility differs in terms of geography, industry, and operational structure. For this reason, standard solutions are often not sufficient. TMS evaluates each project within its own specific conditions and shapes the system design accordingly.

Heat load calculations, field conditions, layout plans, and energy efficiency targets are considered together. This approach supports systems’ ability to deliver expected performance in the field.

Compliance with International Standards

In projects carried out across different countries, technical requirements and legal regulations may vary. TMS’s ATEX, IECEx, CE, EAC, and ISO certifications demonstrate its compliance with these requirements. As a result, the solutions developed offer a structure that is suitable from both technical and regulatory perspectives.

Technical Support and Process Management

In international projects, technical support is not limited to the installation phase. Planning, implementation, commissioning, and performance verification processes must all be managed in a coordinated manner.

TMS engineering teams take an active role at every stage of this process, helping projects progress within the planned framework. This approach provides a significant advantage, especially in projects involving multiple stakeholders.

Adaptability to Diverse Climate and Industrial Conditions

One of the most important factors determining system performance in global projects is the ability of devices and systems to adapt to the environmental conditions in which they operate.

Climate-Adapted System Design

High temperatures, excessive humidity, low temperatures, or sudden fluctuations directly affect system performance. For this reason, the design process considers not only standard values but also actual field conditions.

Industrial Operating Environment Factors

Factors such as dust, vibration, chemical exposure, and corrosion become particularly decisive in heavy industrial applications. These effects are observed more intensely in sectors such as petrochemicals, iron and steel, and energy.

With the experience it has gained across various industries, TMS develops solutions suited to these conditions. Electrical enclosure cooling units, crane cabin air conditioners, explosion-proof systems, and air-cooled/water-cooled solutions offer the flexibility needed to meet diverse application requirements.

Durability and Continuity

Systems designed for challenging conditions provide not only performance, but also the advantage of long service life. It is an important factor that supports operational continuity in global projects.

Local Service and Technical Support in Global Projects

One of the most important components of delivering solutions on a global scale is local service capability.

On-Site Service and Rapid Response

In the event of a potential failure, rapid response is critical to production continuity. TMS’s global service network enables on-site intervention across regions.

Working with Local Teams

Working with local teams enables a better understanding of field conditions. It also contributes to more efficient communication and operational processes.

After-Sales Support and Maintenance

Sustainable system performance depends on the effective management of maintenance and service processes. Spare parts availability and regular maintenance practices support the uninterrupted operation of systems.

Ongoing Communication and Coordination

Continuous communication between headquarters and field teams enables monitoring of system performance and rapid action when necessary.

TMS Group’s Engineering Approach Supported by Its International Service Network

Delivering global-scale solutions in industrial cooling requires engineering strength, field experience, and a strong service organization to work together. This structure enables the implementation of projects across different geographies with the same quality and performance standards.

With its Istanbul-based organization, offices in the Netherlands, Norway, Dubai, and Brazil, and a broad network of representatives, TMS Group is positioned as an effective solutions partner for international projects. Its project-based engineering approach, compliance with international standards, and after-sales support structure form the foundation of this capability.

Developing systems that deliver sustainable performance across different geographies is possible not only through technical knowledge but also by combining it with the right organizational structure and strong field support. The approach adopted by TMS enables the delivery of reliable, sustainable solutions for industrial cooling on a global scale.