Tailor Made Solutions (TMS) was established in 2002 based on the experience gained in the sector since 1990 and serves as a solution partner for industrial and process cooling systems applications with its successful history and market leadership position.

TMS, a market leading company offering industrial refrigeration solutions worldwide, is the manufacturer of

  • Crane cab coolers VKS®,

  • Industrial air conditioners IAC®,

  • Industrial panel coolers PKS®,

  • Explosion-proof coolers and air conditioners ATEX,

  • Pressurizing and filtering units APU®,

  • Water cooling industrial chillers HSC®,

  • Grain cooling units TKS®,

  • Mobile cooling units MAC®,

With our R&D team, we combine our industry experience gained over many years to provide exclusive and tailor made industrial refrigeration solutions to our clients in various industries and locations. Our products and services are preferred by the world’s leading brands, provided by distribution networks and services at many locations around the world.

In accordance with ISO 9001: 2015 quality standards, the test and quality control plans of all products produced on a project basis are recorded, so that the after-sales services department provides fast and effective service. With the service understanding from A to Z, necessary trainings and information are provided to our customers by our engineers and technicians who are experts in their fields.

QUALITY- ENVIRONMENT- OCCUPATIONAL HEALTH AND SAFETY POLICY

As TMS, an organization producing industrial cooling devices, our basic principles are;

  •  Increasing its growth momentum day by day to become a recognized, pioneering and most preferred brand in both domestic and international markets.

  • Continuously increase customer satisfaction by offering our customers high quality products and services beyond their expectations.

  • Be open and in close communication with our customers

  • Provide the right product, reliable and economical solutions to our customers with our Sales and After Sales Services.

  • Follow the developments and innovations in technology and to lead innovation in the sector.

  •  Ensure the continuous development of all stakeholders (employees, customers, suppliers, dealers) and products within the framework of Quality, Environmental Occupational Health and Safety standards.

  •  Ensure the conditions applicable in terms of Quality, Environment, Occupational Health and Safety Management System are fulfilled.

  •  Take initiative, focus on results and continuously improving philosophies.

  • Within the scope of Risk Based Thinking, to identify the risks and opportunities related to TMS processes, to evaluate the risks with the risk assessment method, and to evaluate the opportunities with the scoring method.

  •  Pre-identify and eliminate or minimize risks that may arise by conducting an effective risk assessment regarding all TMS processes and activities with significant environmental aspects.

  •  Carry out activities to prevent pollution and protect the environment.

  •  Encourage and support our employees to ensure efficient use of energy and natural resources.

  •  Reduce waste at source and ensure proper disposal.

  •  Create a safe and healthy working environment to prevent work-related injuries and deterioration of health.

  •  Identify hazards and impacts related to TMS processes, to identify and eliminate or minimize risks in advance by conducting an effective risk assessment of all risk-bearing activities.

  •  Establish and apply the instructions regarding the use of protective equipment, warning signs, that will provide a safe working environment for our employees, subcontractors, suppliers and visitors while performing our products and services.

  •  Provide consultation and participation of all employees and employee representatives to OHS activities

  • Fully comply with and follow national, international quality, environment, occupational health and safety regulations.

  •  Organize continuous trainings in order to increase the knowledge and experience of our employees on quality, environment, occupational health and safety and to contribute to their development by giving them the opportunity to apply knowledge and experience.

  • Determine the emergencies that may occur within TMS, to create an emergency action plan and to carry out emergency drills.

  •  Carry out continuous improvement and development activities that will increase the effectiveness and performance of the Quality, Environment and Occupational Health and Safety system.

  •  Ensure the satisfaction of all TMS employees.

  •  Develop the culture of quality, environment and occupational health and safety with the philosophy of continuous improvement.

This policy is supported by the objectives of ISO 9001 Quality Management System, ISO 14001 Environmental Management System and ISO 45001 Occupational Health and Safety Management System. For this purpose, I undertake that we will ensure the continuity and continual improvement of the QMS, EMS, OHSMS that has been established in accordance with the requirements of the ISO 9001,14001 and 45001 standards.

18/09/2019

Murat Yıldırım

Managing Director

QUALITY, ENVIRONMENT, OCCUPATIONAL HEALTH

AND SAFETY SCOPE OF MANAGEMENT SYSTEMS

TMS performs the marketing, project design, design, manufacturing, testing and after-sales service of industrial and process cooling systems for domestic and international customers according to national and international standards. In line with the standard requirements of the Quality, Environment, Occupational Health and Safety Management System to be applied both in the office and factory area, the scope of the Quality, Environment, Occupational Health and Safety Management System has been established as follows:
Office buildings, Production area and Warehouse Area Sanayi Mah. Akçiçek Sok. No: 18-20, 34906, It is located within the borders of Pendik / Istanbul.

QUALITY MANAGEMENT SYSTEM (QMS) SCOPE

​Quality Management System within TMS includes Office buildings, Production area and Storage Area. Therefore, the scope of the Quality Management System is structured according to the Process approach, Risk Based Thinking and PDCA Cycle.
• In line with the Process Approach; Managerial, Support and Operational Processes are determined.
• In line with Risk-Based Thinking, risks and opportunities of all processes were identified and evaluated.
• in line with the PDCA cycle, improvement opportunities for processes are identified and realized.
TMS has activities to meet all the requirements of the Quality Management System Standard and is described in the content of Quality Manual.

ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) SCOPE

Environmental Management System within TMS includes Office buildings, Production area and Storage Area. The customer site is not included in the Environmental Management System. Accordingly, the scope of the Environmental Management System has been established as follows:
• Determining the environmental aspects related to each process (throughout the life cycle) and preventing the negative environmental effects and increasing the environmental performance.
• Fulfillment of environmental compliance obligations.
• Reaching the determined goals and objectives (Prevention of pollution, monitoring of waste, prevention of energy consumption, etc.)
TMS has activities to meet all the requirements of the Environmental Management System Standard and is described in the content of Quality Manual.

SCOPE OF OCCUPATIONAL HEALTH SAFETY MANAGEMENT SYSTEM (OHS)

Occupational Health and Safety Management System within TMS includes Office Buildings, Production Area, subcontractor services, security service, guests and customer area. Accordingly, the scope of the Occupational Health and Safety Management System has been established as follows:
• To increase Occupational Health and Safety performance by taking measures to create a healthy working environment by preventing work-related injuries and diseases.
• Assessment of risks to be created by hazards on employees and interested parties and determination of necessary controls, reduction or elimination of risks to acceptable levels.
• Achieving the goals required for OHS
• Fulfillment of national / international legal and other requirements
TMS has activities to meet all the requirements of the Occupational Health and Safety Management System Standard and is described in the content of Quality Manual.

Our Certificates

eac-1_new
eac-2_new
ATEX_SERVICE_ENG

9001:2015

ISO9001-TR
ISO9001-ENG-3
ISO9001-RU
ISO9001-İSP
ISO9001-PORTEKİZCE
ISO9001-ITALY
ISO9001-FR

14001:2015

ISO14001 UKAS-TR
ISO14001 UKAS-ENG
ISO14001 UKAS-RU
ISO14001 UKAS-ESP
ISO14001 UKAS-PORTEKİZCE
ISO14001 UKAS-ITALY
ISO14001 UKAS-FR

45001:2018

ISO45001 UKAS-TR
ISO45001 UKAS-ENG
ISO45001 UKAS-RU
ISO45001 UKAS-ESP
ISO45001 UKAS-PORTEKİZCE
ISO45001 UKAS-ITALY
ISO45001 UKAS-FR

OUR STRATEGY

Tailor Made Solutions (TMS) was established in 2002 based on the experience gained in the sector since 1990 and serves as a solution partner for industrial and process cooling systems applications with its successful history and market leadership position.

Vision

To be a brand organization that leads innovation in all world markets, constantly expanding the geographies it serves, and be the most recognized and sold brand.

Mission

Ensure the continuous development of all our stakeholders and products within the framework of corporate values and quality standards by continuously following technological developments and innovations in today's and tomorrow's industries.

Invest in technology and people by using resources effectively

Provide unconditional customer satisfaction

Provide the most accurate product and price policy to all our customers and solution partners by adhering to the values

Develop in all markets where we operate by adhering to our values and dynamic structures of the markets

Identify risks and opportunities related to processes and convert risks into opportunities Provide continuous improvement in the total performance of the enterprise processes Information analysis and management

Provide continuous improvement in the total performance of the enterprise processes

Information analysis and management

We are committed to law and justice.

We treat all our stakeholders and each other fairly. We maintain the rule of law while doing our work.

We Communicate Openly, We Show Transparency.

We express ourselves clearly. We exhibit transparent and trustworthy communication. We understand, we empathize.

We are open to change and development.

Instead of resisting change, we become part of change. We offer suggestions to improve our business.

We are aware of our resources.

We create our business plans by doing resource analysis. We use all our resources (time, money, technology) through cost-benefit analysis.

We are in favor of diversity.

We do not discriminate against religion, language, sect, race or gender. We believe that differences create synergy.

We Know Our Social Responsibilities Well.

As an individual of society, we fulfill our responsibilities. We contribute to the welfare of society. We develop projects that do not harm the nature.