Tailor Made Solutions (TMS) was established in 2002 based on the experience gained in the sector since 1990 and serves as a solution partner for industrial and process cooling systems applications with its successful history and market leadership position.

As TMS, an organization producing industrial cooling devices, our basic principles are;

•  Increasing its growth momentum day by day to become a recognized, pioneering and most preferred brand in both domestic and international markets.

• Continuously increase customer satisfaction by offering our customers high quality products and services beyond their expectations.

• Be open and in close communication with our customers

• Provide the right product, reliable and economical solutions to our customers with our Sales and After Sales Services.

• Follow the developments and innovations in technology and to lead innovation in the sector.

•  Ensure the continuous development of all stakeholders (employees, customers, suppliers, dealers) and products within the framework of Quality, Environmental Occupational Health and Safety standards.

•  Ensure the conditions applicable in terms of Quality, Environment, Occupational Health and Safety Management System are fulfilled.

•  Take initiative, focus on results and continuously improving philosophies.

• Within the scope of Risk Based Thinking, to identify the risks and opportunities related to TMS processes, to evaluate the risks with the risk assessment method, and to evaluate the opportunities with the scoring method.

•  Pre-identify and eliminate or minimize risks that may arise by conducting an effective risk assessment regarding all TMS processes and activities with significant environmental aspects.

•  Carry out activities to prevent pollution and protect the environment.

•  Encourage and support our employees to ensure efficient use of energy and natural resources.

•  Reduce waste at source and ensure proper disposal.

•  Create a safe and healthy working environment to prevent work-related injuries and deterioration of health.

•  Identify hazards and impacts related to TMS processes, to identify and eliminate or minimize risks in advance by conducting an effective risk assessment of all risk-bearing activities.

•  Establish and apply the instructions regarding the use of protective equipment, warning signs, that will provide a safe working environment for our employees, subcontractors, suppliers and visitors while performing our products and services.

•  Provide consultation and participation of all employees and employee representatives to OHS activities

• Fully comply with and follow national, international quality, environment, occupational health and safety regulations.

•  Organize continuous trainings in order to increase the knowledge and experience of our employees on quality, environment, occupational health and safety and to contribute to their development by giving them the opportunity to apply knowledge and experience.

• Determine the emergencies that may occur within TMS, to create an emergency action plan and to carry out emergency drills.

•  Carry out continuous improvement and development activities that will increase the effectiveness and performance of the Quality, Environment and Occupational Health and Safety system.

•  Ensure the satisfaction of all TMS employees.

•  Develop the culture of quality, environment and occupational health and safety with the philosophy of continuous improvement.

This policy is supported by the objectives of ISO 9001 Quality Management System, ISO 14001 Environmental Management System and ISO 45001 Occupational Health and Safety Management System. For this purpose, I undertake that we will ensure the continuity and continual improvement of the QMS, EMS, OHSMS that has been established in accordance with the requirements of the ISO 9001,14001 and 45001 standards.

18/09/2019

Murat Yıldırım

Managing Director

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QUALITY, ENVIRONMENT, OCCUPATIONAL HEALTH

AND SAFETY SCOPE OF MANAGEMENT SYSTEMS

TMS performs the marketing, project design, design, manufacturing, testing and after-sales service of industrial and process cooling systems for domestic and international customers according to national and international standards. In line with the standard requirements of the Quality, Environment, Occupational Health and Safety Management System to be applied both in the office and factory area, the scope of the Quality, Environment, Occupational Health and Safety Management System has been established as follows:
Office buildings, Production area and Warehouse Area Sanayi Mah. Akçiçek Sok. No: 18-20, 34906, It is located within the borders of Pendik / Istanbul.

QUALITY MANAGEMENT SYSTEM (QMS) SCOPE

​Quality Management System within TMS includes Office buildings, Production area and Storage Area. Therefore, the scope of the Quality Management System is structured according to the Process approach, Risk Based Thinking and PDCA Cycle.
• In line with the Process Approach; Managerial, Support and Operational Processes are determined.
• In line with Risk-Based Thinking, risks and opportunities of all processes were identified and evaluated.
• in line with the PDCA cycle, improvement opportunities for processes are identified and realized.
TMS has activities to meet all the requirements of the Quality Management System Standard and is described in the content of Quality Manual.

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ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) SCOPE

Environmental Management System within TMS includes Office buildings, Production area and Storage Area. The customer site is not included in the Environmental Management System. Accordingly, the scope of the Environmental Management System has been established as follows:
• Determining the environmental aspects related to each process (throughout the life cycle) and preventing the negative environmental effects and increasing the environmental performance.
• Fulfillment of environmental compliance obligations.
• Reaching the determined goals and objectives (Prevention of pollution, monitoring of waste, prevention of energy consumption, etc.)
TMS has activities to meet all the requirements of the Environmental Management System Standard and is described in the content of Quality Manual.

SCOPE OF OCCUPATIONAL HEALTH SAFETY MANAGEMENT SYSTEM (OHS)

Occupational Health and Safety Management System within TMS includes Office Buildings, Production Area, subcontractor services, security service, guests and customer area. Accordingly, the scope of the Occupational Health and Safety Management System has been established as follows:
• To increase Occupational Health and Safety performance by taking measures to create a healthy working environment by preventing work-related injuries and diseases.
• Assessment of risks to be created by hazards on employees and interested parties and determination of necessary controls, reduction or elimination of risks to acceptable levels.
• Achieving the goals required for OHS
• Fulfillment of national / international legal and other requirements
TMS has activities to meet all the requirements of the Occupational Health and Safety Management System Standard and is described in the content of Quality Manual.